SERVICES TO OUR BUYERS
Using our expertise and knowledge we here at Woodbois offer a range of services to ensure that our Buyers receive only the right quantity, grade and quality of timber they require at competitive prices.
- Monitoring of supply directly at the source
Secure in the knowledge that sources of supply are regularly monitored, shipments are guaranteed to be consistently the correct quality.
- Flexible payment options on demand
Our flexible payment terms are appealing to our Buyers and our experienced sales administration team ensures that timber imports are trouble-free with clearly defined contracts and accurate documentation.
- Reliable Shipment
We maintain close working relationships with our Suppliers to ensure shipments meet Buyers’ expectations arriving at the right place at the right time.
- Deliveries to suit Buyers’ stock management needs
We aim to offer deliveries to suit Buyers’ needs, including Just-In-Time, which reduces the stock holding time of our Buyers and as a result minimises the associated costs.
- Continuity of supply
Our main service to our Buyers is the continuity of supply. We continue to expand our trading links and develop exciting new source areas helping to increase the breadth of our product range.
SERVICES TO OUR SUPPLIERS
Given our technical and market knowledge and financial strength we can be seen by our Suppliers as a bolt on sales and marketing team offering a financially risk free service! Most of our Suppliers ultimately agree to be represented by us on an exclusive basis.
- Full marketing support
With in depth knowledge of markets, Buyers and their requirements, Woodbois can represent Suppliers to promote a variety of products to a variety of markets.
- Guaranteed and fast payment
Woodbois guarantees to pay promptly without fail. Given our del Credere status, if for any reason the Buyer defaults, it is Woodbois that bears the loss not the Supplier.
- Open mind to promote new products
We take an open minded approach to the promotion of new products, which is highly valued and appreciated by our Suppliers.
- Rapid, professional and fair resolution of problems
Woodbois will represent the Supplier in any claim and will resolve problems without fuss. No dispute that the company has been involved in has ever had to be settled by resorting to outside arbitration.
- Continuity of business
Constantly widening and deepening our customer base we offer our Suppliers continuity of business which serves to further deepen our relationship with our Suppliers.